Privacy Statement

Forward Motion Rehab Inc. is a rehabilitation support worker company located in Toronto, Ontario. The company owner, Courtney Conti, is the Health Information Custodian. All staff working at the company act as agents of the Health Information Custodian and are required to follow our privacy policies and PHIPA requirements.

Personal health information includes identifying information about your physical or mental health or the health care you receive. This may include:

We usually collect personal health information directly from you or from someone legally authorized to act on your behalf. With your consent, or where permitted by law, we may also collect information from other health-care providers, insurers, or referral sources to support your care.

We only collect the information that is reasonably necessary to provide physiotherapy services.

We use your personal health information to:

Your consent is required for most uses and disclosures. Sometimes the law allows or requires disclosure without your consent. For example, to reduce serious risk of harm or to meet mandatory reporting obligations.

You can withhold or withdraw consent for some uses or disclosures of your personal health information.

You can also ask that we do not share specific information with certain people or organizations. This is sometimes called a “lock box.” We will follow your request unless the law says otherwise.

We take reasonable steps to protect your personal health information against theft, loss, and unauthorized access, use, or disclosure. Safeguards may include:

You have the right to:

Requests must be in writing. We will respond to your request within 30 days.